Privacy Policy

Last Updated: October 27, 2026

This Privacy Policy explains how Upland Hill Music, LLC (“I,” “me,” or “my”) collects, uses, stores, and shares personal information when you visit my website, subscribe to my mailing or text message lists, contact me, or purchase merchandise, tickets, or other products through my website.

My website is hosted on Bandzoogle. By using this website, you acknowledge that your information may be handled as described in this policy. Where consent is required, I will seek it separately as applicable.

1. Information I Collect

Depending on how you interact with my website, I may collect the following types of information:

Contact information: Your name, email address, phone number, and any other information you choose to provide through signup forms or contact forms.

Mailing list information: Your email address, communication preferences, subscription status, and records of your consent to receive promotional emails.

Text message information: Your phone number, SMS marketing consent, opt-in and opt-out records, and information about your messaging preferences.

Purchase information: Details about products or tickets purchased, order history, shipping and billing information, and transaction records. Payment card information may be processed directly by third-party payment providers rather than stored by me.

Website usage information: Information such as IP address, browser type, device information, pages visited, referring websites, and interactions with my website, where collected through cookies, analytics, or similar technologies.

Communications: Information you provide when you email me, submit an inquiry, or otherwise contact me.

Please do not submit sensitive personal information through this website unless it is specifically requested and necessary.

2. How I Use Your Information

I may use the information I collect to:

Send updates about new music, album releases, upcoming shows, tours, and other artist news.

Send promotional emails and text messages when you have signed up to receive them.

Respond to booking inquiries, questions, and other communications.

Process and fulfill merchandise and ticket orders.

Send order confirmations, receipts, shipping updates, ticket information, and other transactional communications.

Operate, maintain, and improve my website and online store.

Understand website traffic and audience engagement through analytics.

Protect against fraud, misuse, unauthorized transactions, and security issues.

Comply with applicable legal obligations and enforce applicable terms.

I will use your information for purposes reasonably related to the reason it was collected, or as otherwise disclosed to you and permitted by applicable law.

3. Email Marketing

If you subscribe to my email list, I may send you newsletters and updates about my music, releases, shows, merchandise, and related activities.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email. You may also contact me using the information provided below.

Unsubscribing from promotional emails will not necessarily stop transactional messages related to an order or another ongoing transaction.

I do not intend to sell your email address to third parties for their independent marketing purposes.

4. SMS and Text Message Marketing

If you provide your phone number and separately agree to receive marketing text messages from Nate Ramos, I may send you artist updates, music announcements, tour and ticket information, special offers, and other promotional messages covered by your consent.

Consent to receive marketing text messages is not a condition of purchasing any product or service.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

You can opt out of marketing text messages at any time by replying STOP to a message, where supported, or by contacting me directly. You may receive a final message confirming your opt-out. For assistance, reply HELP where supported or contact me using the details below.

I will not use your SMS marketing consent as permission to send unrelated marketing messages. I do not sell your phone number or share your SMS consent with third parties for their own independent marketing purposes.

Your phone number and messaging information may be shared with service providers that help me deliver text messages and operate my website, but only as necessary for those services and subject to applicable requirements.

5. Cookies, Analytics, and Tracking Technologies

My website may use cookies, pixels, analytics tools, and similar technologies to understand how visitors interact with the site and to improve its performance.

These technologies may collect information about your device, browsing activity, pages visited, referral sources, and interactions with website content.

Depending on the tools enabled, analytics or advertising services may process this information on my behalf or according to their own privacy policies.

You may be able to manage cookies through your browser settings or any cookie-preference controls available on the website. Blocking certain cookies may affect some website features.

The specific analytics and tracking providers used on this website should be identified here once verified.

6. Online Purchases and Payments

If you purchase merchandise, tickets, or other products through my website, I may collect information needed to process and fulfill your order, including your name, contact details, shipping address where applicable, items purchased, and transaction information.

Payments may be processed by Bandzoogle and/or third-party payment processors or other providers enabled for my online store. These providers may collect and process payment information according to their own terms and privacy policies.

I do not intend to store complete payment card numbers or security codes on my own systems. However, payment and transaction records may be retained by the relevant payment providers and may be available to me as part of order management.

For questions about a payment provider's handling of your information, please review that provider's privacy policy.

7. How Information May Be Shared

I may share personal information with the following categories of recipients when reasonably necessary for the purposes described in this policy:

Website and commerce providers: Bandzoogle and the services used to host my website, manage my mailing lists, operate my store, and process transactions.

Payment and fulfillment providers: Payment processors, shipping companies, merchandise suppliers, ticketing providers, and other services needed to complete an order.

Email and SMS providers: Services used to deliver communications you have requested.

Analytics and advertising providers: Services used to measure website activity or advertising performance, if enabled.

Professional advisers and authorities: Lawyers, accountants, regulators, law enforcement, or other parties when required or permitted by applicable law.

I do not sell your personal information for money. I do not share your email address or phone number with third parties for their own independent marketing purposes without the required permission.

Some privacy laws define “sale” or “sharing” more broadly than an ordinary financial sale. If I enable advertising or tracking tools that trigger such definitions, I will provide any disclosures or choices required by applicable law.

8. Third-Party Websites and Services

My website may link to third-party services, including streaming platforms, social media, ticketing sites, payment providers, and other artist-related websites.

When you leave my website or interact with a third-party service, that service's own privacy policy and terms may apply. I do not control the privacy practices of third-party websites and services.

I encourage you to review their policies before providing personal information.

9. Data Retention and Security

I retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including maintaining mailing lists, completing orders, handling customer service, keeping business records, resolving disputes, and meeting legal obligations.

Retention periods may vary depending on the type of information and the service provider involved. Where appropriate, I will delete or de-identify information when it is no longer reasonably needed, subject to legal and operational requirements.

I take reasonable steps to protect the personal information under my control. However, no website, online service, or electronic transmission can be guaranteed to be completely secure.

10. Your Privacy Choices and Rights

Depending on where you live and which laws apply, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing.

You can unsubscribe from marketing emails using the link in an email and opt out of marketing text messages using the instructions in Section 4.

You may also contact me to ask about the personal information I maintain about you or to request a correction or deletion. I may need to verify your identity before fulfilling certain requests, and some information may need to be retained where permitted or required by law.

If you are located in a jurisdiction that provides additional privacy rights, those rights may apply to you. This policy does not limit rights that cannot legally be waived.

11. Children's Privacy

This website is intended for a general audience and is not directed toward children under 13. I do not knowingly collect personal information online from children under 13 without the consent required by applicable law.

If I learn that I have collected personal information from a child in circumstances that require deletion, I will take appropriate steps to address it.

Parents or guardians who believe a child has provided personal information may contact me using the details below.

12. Changes to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes in my website, services, business practices, or applicable legal requirements.

When I make changes, I will update the “Last Updated” date at the top of this page. Where required, I will provide additional notice or obtain consent for material changes.

13. Contact

For questions about this Privacy Policy or requests relating to your personal information, please contact:

Nate Ramos
Email: mgmt@nateramosmusic.com
Website: https://www.nateramosmusic.com